Is Your Customer Service on Point?

We are seeing a change in many businesses during this time as more and more companies are choosing to have their entire team work remotely. If you aren’t used to working from home, it can be a new reality that’s hard to face. Every employee is facing different circumstances at home, so we are here to provide some tips to help you stay motivated and productive during the COVID-19 outbreak.

Hundreds and thousands of shoppers turn out for Small Business Saturday each year, but why? You might be wondering, “what even is Small Business Saturday?” Small Business Saturday is a shopping holiday which is meant to increase local and small business awareness and support. Small Business Saturday piggy-backs on the shopping fever that is Black Friday.

Thanks to the internet, consumers are much more informed than ever about the products they are purchasing and the brands they are interacting with. This makes corporate responsibility and philanthropy extremely important because it helps to establish trust with your potential customers.