Ditch Testimonials & Start Managing Your Online Reviews

We all know branding is important. Harry Potter World at Universal/Islands of Adventure is a great example of staying on brand no matter what.

We all know how important goals are, but most of us don't take the time to set actionable goals. And I doubt most people are taking the time to set new goals once we've accomplish their old ones. I've recently found myself in a goal-less plateau and decided to share my thoughts about it with you all in my latest video.

No matter how diligent you are as a business owner, there will still be times when people complain. It's important to address and embrace the complaints!